Privacy Policy
Effective Date: July 2026
Youth Services of Glenview/Northbrook (“YSGN,” “we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website and individuals who interact with us online. This Privacy Policy describes how we collect, use, store, and disclose information obtained through our website and related services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Voluntarily Provide
Contact Us Forms
When you submit a Contact Us form through our website, we may collect:
- Name
- Email address
- Phone number
- Area of interest
- Any information you choose to include in your message
The message field allows free-form text entry; you should not submit sensitive personal information such as Social Security numbers, financial account information, medical information, or other confidential information. We cannot control the information users choose to provide in these fields.
Newsletter Sign-Up
If you choose to subscribe to our newsletter or other communications through the Stay Connected section of our website, we collect your email address.
Donations, Event Registrations, Sponsorships, and Ticket Purchases
Our website may provide access to secure third-party platforms that facilitate:
- Donations
- Event registrations
- Ticket purchases
- Sponsorships
- Other fundraising activities
Any information submitted through these third-party payment or registration platforms is subject to the privacy policies and terms of those providers.
Automatically Collected Information
When you visit our website, certain information may be collected automatically through analytics tools and similar technologies, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring websites
- General geographic information
- Website usage and interaction data
This information helps us understand how visitors use our website and improve its performance and effectiveness.
How We Use Information
We may use collected information to:
- Respond to inquiries and requests
- Route inquiries to the appropriate staff member, volunteer, or department
- Communicate about programs, services, events, volunteer opportunities, and resources
- Process and manage newsletter subscriptions
- Improve our website and user experience
- Analyze website traffic and usage trends
- Maintain organizational records
- Comply with legal obligations
- Protect the rights, safety, and security of YSGN and its users
How We Store Information
Contact Form Submissions
Information submitted through Contact Us forms is:
- Received by YSGN’s intake team
- Reviewed and responded to by appropriate staff members or volunteers
- Shared internally as necessary to address your inquiry
- Stored electronically in Google Workspace and related Google services used by YSGN
Newsletter Subscribers
Email addresses collected for newsletters and updates are stored and managed through Constant Contact for the purpose of sending communications that subscribers have requested.
You may unsubscribe from these communications at any time by clicking on the unsubscribe link included in our emails.
Information Sharing
YSGN does not sell, rent, or trade personal information to third parties for marketing purposes.
We may share information with:
- Employees, volunteers, and authorized representatives who need the information to perform their duties
- Service providers that help us operate our website, manage communications, store data, or process transactions
- Government authorities or Law Enforcement Organizations when required or necessary to protect our legal rights
Cookies and Analytics
Our website may use cookies, pixels, and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Measure the effectiveness of communications and campaigns
Users may adjust browser settings to refuse cookies; however, some website functionality may be affected.
Third-Party Services and Links
Our website may contain links to third-party websites, donation platforms, event registration systems, social media sites, or other external services. YSGN is not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of those providers before submitting personal information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.
Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information online from children under 13 without appropriate consent. If we learn that personal information from a child under 13 has been collected without authorization, we will take reasonable steps to delete such information.
Your Choices
You may:
- Request access to personal information you have provided
- Request corrections to inaccurate information
- Request deletion of information where appropriate and legally permissible
- Unsubscribe from email communications at any time
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page along with a revised Effective Date. Continued use of the website after any changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Youth Services of Glenview/Northbrook
3080 West Lake Avenue
Glenview, Illinois 60026
Phone: (847) 724-2620
Email: info@ysgn.org
© Youth Services of Glenview/Northbrook. All rights reserved.
